The Softlink IC #gotkowledge2020 survey is now closed. We would like to thank all of those in the library and knowledge centre community who shared with us the issues their library faces going into 2020 and beyond. We also thank them for sharing with us what they believe are the trends and future directions of libraries.

The results

About the survey

The survey was an opportunity for us to more deeply understand changes, impacts and trends in the knowledge sector. We sought to identify important statistical information, such as staffing and budgets, as well as library practices, services, resourcing and trends around the world. The survey included open questions that provided our respondents with an opportunity to share their ideas and provide insight into the day-to-day running of their library. The information they kindly provided will be analyzed and included in a report available for download.

We will share the report with those who provided us with a contact email address. The report will then be made available on the Softlink IC website at a later date. We would like to reiterate that none of the business or personal details provided by those who completed our survey will be included.